Terms & Conditions
Events Terms & Conditions
The following Terms and Conditions apply to all events undertaken in the name of The Duke of Edinburgh’s Award.
These Terms and Conditions set by The Duke of Edinburgh’s Award govern purchase of, attending, and participation in our events.
Ticket purchasing
In order to take part in the Event, you agree to pay the stated ticket price or registration fee. Bookings for events will only be confirmed upon receipt of a completed and signed booking form and acceptance of the event’s T & C’s. Payment must be made in full prior to the event within the time scale stated on the booking form. We reserve the right to limit the number of places an individual may book for an event to avoid issues arising from potential over-subscription.
Card fees may be applicable when purchasing tickets online.
Tickets cannot be resold to a 3rd party or transferred to another event.
By purchasing a ticket to an event, the participant acknowledges and agrees to be bound by and responsible for complying with these T&Cs.
Participation
You agree that you are solely responsible for your actions and save as provided elsewhere in these terms and conditions, The Duke of Edinburgh’s Award are not responsible for any injury or illness that you may suffer as a result of your participation in the Event.
Under 18's remain the responsibility of their parent or carer.
Loss or damaged items
You acknowledge that:
1. You are taking part in the Event at Your own risk;
2. The Duke of Edinburgh’s Award is not responsible for lost or stolen property at the Event.
Cancellations
Notice of cancellation from the Event must be communicated by emailing Wales@dofe.org. Cancellations must be agreed in writing. Date of receipt of notice will dictate whether cancellation is accepted and to what costs.
The Duke of Edinburgh’s Award reserves the right to alter the arrangements as described due to unforeseen circumstances.
The fee is non-refundable, but we may in our discretion refund the Fee in limited circumstances such as: The Event is cancelled by the venue, provided that we receive a refund on sums we paid to the venue for the Event; or if we have to cancel the event due to circumstances beyond our control such as a historical event, or any another reason we deem reasonable.
You acknowledge that The Duke of Edinburgh’s Award tickets and event places are limited, and payment of the Fee and reservation of the place has an effect on expenditure of the charity and charity income for the Event.
In the case of events organised by third parties, such as challenge events, substitution will only be permitted if the event organiser’s terms and conditions allow.
Covid19
The Duke of Edinburgh’s Award events are taking place in accordance with the latest government guidelines and the normal cancellation policy applies. Should government guidance and restrictions change which lead to the postponement or cancellation of an event due to Covid-19, The Duke of Edinburgh’s Award will issue a full refund for the affected event booking, or transfer places to a future event.
If you display symptoms or contract Covid-19 and you are prevented from attending, we may at our discretion transfer your booking to a future event.
Photography and Filming
By attending an event you are agreeing to the fact that you may be included in photographs and film of the event that may be used in future advertising or through our internal and external communication channels. If you do not wish your images to be used in such a way, then please inform the office before the event takes place at Wales@dofe.org.
Where an individual is included as a single image, or where that individual is the main subject of the image, we will gain their express consent to the use of that image as described above.
Personal data
By signing up to the event you are confirming that you are happy to receive communication from the DofE.
We will ask you to provide us with your personal details which will be used for the proper administration of the arrangements surrounding the event.
We will not use your personal data for any other purposes without your consent (as defined in our privacy policy<https://www.dofe.org/privacy-statement>).
In addition, any sensitive personal data will only be retained after the event with the express consent of the individual to whom that data relates.
You can update your communication preferences at any time
Any queries in relation to these Terms and Conditions should be addressed to Wales@dofe.org. The governing law is that of England and Wales.
